1. Introduction

Welcome to Digiyou!

These Terms of Service govern your access to and use of our website, products, and services.

Digiyou is a digital design brand offering creative digital products, including calendar designs, personalized graphics, and other design services.

By accessing our website or placing an order, you agree to these Terms of Service.

2. Our Products and Services

Digiyou specializes in digital creative products and design services, which may include:

Digital calendar designs and templates.
Personalized and custom-made calendars.
Business card and graphic design services.
Other digital artwork and creative products accurately described on our website.

Each product page specifies what is included in the purchase, the available file formats, applicable usage rights, and any customization options.

Our products are primarily digital and are not physically shipped unless expressly stated.

3. Orders and Purchases

By placing an order, you confirm that:

The information you provide is accurate.
You are legally capable of entering into a purchase agreement.
You understand the product description, price, and delivery conditions.

We reserve the right to decline or cancel orders when payment cannot be verified, required customization information is unavailable, or an order involves suspected fraud or unlawful activity.

If we cancel a paid order before delivery, we will provide an appropriate refund.

4. Pricing and Payments

All product prices are displayed on our website or at checkout.

Payments are processed through the payment methods made available at checkout.

Any applicable taxes, transaction charges, or other mandatory fees will be disclosed before purchase.

Digiyou does not directly store customers' complete payment-card information.

Orders are processed once payment has been successfully confirmed.

5. Digital Product Delivery

Digital products may be delivered through:

Download links.
Email delivery.
Customer account access.
Other delivery methods disclosed during purchase.

Instant-download products are ordinarily available following successful payment.

Personalized designs may require additional production time. The estimated delivery period will be communicated before purchase.

Customers are responsible for providing an accurate email address and any information required to complete their orders.

If you experience delivery problems, please contact our support team.

6. Custom Designs and Revisions

For personalized design orders, customers must provide accurate instructions and relevant materials.

The number of included revisions, production time, and final file formats will be specified in the product description or agreed upon before the order is placed.

Additional revisions or changes outside the original requirements may incur extra charges, which will be communicated before additional work begins.

7. Refunds and Cancellation Rights

Customer satisfaction is important to Digiyou.

Refunds may be available when:

A purchased product is not delivered.
A digital file is defective and we cannot resolve the issue.
A product materially differs from its advertised description.
A refund is required under applicable consumer protection laws.

For customers in jurisdictions that provide statutory withdrawal rights, those rights remain fully applicable.

Certain digital downloads may become exempt from cancellation after delivery begins, but only where the applicable legal requirements have been satisfied, including any required express consent and acknowledgement from the customer.

Personalized services may be subject to different cancellation rules depending on the work completed and applicable law.

Nothing in these Terms limits mandatory consumer rights.

To request a cancellation or refund, contact [Your active support email] with your order details.

8. Intellectual Property and Usage Rights

Unless otherwise stated, Digiyou retains ownership of its original website content, branding, templates, illustrations, and other creative materials.

Purchasing a digital product grants the customer a license to use it for the purposes specified in the product description.

Redistribution, resale, or unauthorized commercial exploitation of our designs is prohibited unless a commercial license or transfer of rights is expressly provided.

For custom design projects, the agreed usage rights will be communicated before purchase.

Customers must have the necessary rights or permissions for any images, logos, text, or other materials they provide to us.

9. Customer Responsibilities

Customers agree not to:

Use our website for fraudulent or unlawful purposes.
Provide false payment or identity information.
Attempt unauthorized access to our website or customer accounts.
Redistribute copyrighted designs without permission.
Interfere with the security or proper functioning of our services.

We may restrict access where necessary to prevent fraud, security threats, or unlawful use, subject to applicable legal obligations.

10. Third-Party Services

Our website may use third-party providers for hosting, payments, email delivery, and other functions.

Those providers may have their own terms and privacy policies.

Digiyou remains responsible for its obligations to customers under applicable law.

11. Privacy and Data Protection

We respect your privacy and are committed to handling personal information responsibly.

We may collect information required to process orders, deliver products, provide support, and meet legal obligations.

Our collection and handling of personal information are described in our separate Privacy Policy.

Customers may contact us regarding their personal information and applicable data protection rights.

12. Website Availability

We aim to keep our website accessible and functioning correctly.

Occasional interruptions may occur due to scheduled maintenance, technical problems, or third-party service disruptions.

We will take reasonable steps to resolve issues that affect customers' access to purchased products.

13. Limitation of Liability

To the extent permitted by applicable law, Digiyou is not responsible for losses caused by events outside its reasonable control.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded, including mandatory consumer protections or rights relating to defective or misdescribed digital products.

14. Applicable Law and Disputes

These Terms are governed by applicable Moroccan law, without prejudice to mandatory consumer protection laws that may apply in a customer's country of residence.

Customers are encouraged to contact us first so we can attempt to resolve disputes fairly.

Nothing in this section removes any rights to pursue remedies through competent courts or authorities as provided by applicable law.

15. Changes to These Terms

Digiyou may update these Terms from time to time.

The latest version will be published on our website with an updated effective date.

Changes will not retroactively remove rights acquired under existing purchases.

16. Contact Information

For questions about these Terms, purchases, or customer support, please contact:

Business Name: Digiyou
Website: https://www.degiyou.store
Email: contact@degiyou.store

Thank you for choosing Digiyou!

Your creativity, your moments, your design. 💜

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